Shipping & Returns

 

 

Shipping in Greece

The orders placed to our e-shop (lida.gr) are being shipped & delivered within 1-3 working days after the order’s placement.

*During special periods (Christmas, Easter etc), the delivery may take 2-5 working days.

Inaccessible Areas

The orders are being delivered within 4-5 working days after every order’s placementαπό *For remote areas, you have to check the delivery of Speedex Courier (http://www.speedex.gr/content.asp?id=36)

The orders are delivered during working days between 09:00- 17:00.

 

Delivery Costs to Greece

For orders over 79,9 euros and up to 2 kilos, the delivery is free. For orders that cost less than 79,9 euros and up to 2 kilos, the delivery cost is 2,50 euros.

* Every single kilo over the limit of 2kg, has an additional cost of 0,90 euros(/kilo)

 

Delivery Costs to Cyprus:

The shipping cost to Cyprus is 11,00 euro and every order is delivered within 5-7 working days. For orders to Cyprus the free delivery service isn’t available.

The shipping cost is calculated during the checkout process when you click on ‘Checkout’ before the order confirmation.

 

Payment methods

You can choose one of the below payment methods:

  • With debit/credit/prepaid card. After the order’s confirmation, you can pay at the secure payment environment of Eurobank Ergasias Bank.
  • Payment by bank deposit. You can use one of the below IBAN accounts:

 

Eurobank:

IBAN: GR 840 260231 00000 50200915722

Beneficiary : N.DOVLETOGLOU & SIA OE

Alpha Bank:

IBAN: GR 47 0140 8300 8300 0232 0000975

Beneficiary : N.DOVLETOGLOU & SIA OE

Τράπεζα Πειραιώς:

ΙΒΑΝ: GR 14 0172 2430 0052 4301 3777843

Beneficiary : N.DOVLETOGLOU & SIA OE

 

After the payment, please forward us the deposit slip via email at eshop@lida.gr.

Important: During the e-payment, you have to mention your surname and order’s number at the field ‘Reason of payment’

 

Returns Policy

  1. Returns are accepted within 10 days after the order’s receipt. You can return your parcel in the following address:

LIDA Company-Nikos Dovletoglou

5th km Veria-Naoussa

59100, Veria, Greece

info@lida.gr

+30 23310 26855

For GREECE the cost of return is Free

 

The returning items are replaced (email at eshop@lida.gr) but a refund cannot be claimed.

  1. The returned product has to be purchased from our e-shop www.lida.gr and not from any other selling point.
  2. A LIDA product return is not accepted for the below reasons:
  • If the returning product(s) isn’t in excellent condition with all labels and tags attached
  • If the product is used in any way
  • If its packaging is destroyed
  • If the protective hygiene try on sticker is removed. For hygiene protection, it is essential to keep your underwear on while trying on the swimsuit.

4.The faulty items are replaced with another item with the same barcode,

5.For hygiene reasons, we cannot accept returns of:

– Briefs and lingerie bottoms

 

Order Placement

1.E-shop: You can place your order at www.lida.gr by clicking the button ‘Add to cart’ and follow the checkout steps.

 

  1. Telephone: Call us at +30 23310 26855 for the product codes (SKUs) that you interested in and our customer support department will help you with your order. We are available during working days Mon.-Fri. between 09:00 – 15:00).

 

We are pleased to assist you!